Terms & Conditions

Click here for our Privacy Policy

1. An introduction

We operate the website www.dubai-blinds.com (“Website”). References to "you" in these terms (and "terms") apply to the person using the website or app and the person ordering the products and services described on the website ("Products"). These Terms, including our Terms of Privacy Policy, the Terms of Use of the Website, the Terms of Use of the Website (including product descriptions) or any correspondence with Hillary, are the "Agreement". This Agreement can only be changed through our written agreement to keep things easy

By registering at Hillary, booking a measuring service or consultation, or ordering a blind, roman blind, roller blind or other product through the Website or App, you agree that you are entering into an agreement with us under these terms.

2. products

The products you see online are digitally made or scanned and displayed as accurately as possible on the website. However, due to the different types, styles and settings and the shading and colors of computer monitors, the product may look a little different, not the original color. For this reason, we strongly request that you visit one of our showrooms to see a physical sample to make sure you are happy with the color and quality of the product before ordering.

While Hillarys makes every effort to ensure that the items that match and are sold in all aspects of the description shown are not subject to any minor immaturity, color, or pattern variation, you are not entitled to refuse or claim compensation.

3. Measurements

Everything we sell is made to your size. It is your sole responsibility to ensure that the correct dimensions of your window are taken. If you need advice on how to measure, you can check out our ‘How’ Guides or call us for more help. You should check the product details and dimensions before placing your order and you are responsible for verifying the order via email confirmation. We will not be able to resell the goods, so we will not accept any refunds or refunds if you provide incorrect amounts.

4. Order processing Ordering by telephone or whatsapp

Our customer service team will always repeat orders to you, and we do not accept claims based on incorrect sizes we provide. It is your responsibility to verify order confirmation.

If you talk to our customer service team via WhatsApp, they will always ask you if the information provided has been confirmed. If you say yes, we will take your answer as confirmation via WhatsApp, it is your responsibility to verify the order confirmation and we will not accept claims based on the incorrect sizes we have provided.

5. Refund policy

When Hillarys receives your returned items, we will check and notify you that we have received your returned items.

If your return is approved, it is at the discretion of Budget Curtains to remake or refund your actual payment method.

After processing our last refund, you should check your bank / card issue according to their standard processing time. We have no control or responsibility during these processing times.

6. Payment

Hillarys accepts payments only through Visa, MasterCard debit, credit cards, and Maestro (or other payment options we offer from time to time).

The total delivery rates are listed on the checkout page and on the order confirmation email.

Payment will be deducted from your account as soon as your order is placed.

When you submit your order, you guarantee that all the details you provided will be valid and accurate at that time and that we will pay in full when we accept your order.